These Terms & Conditions (“Terms”) govern your use of our website located at www.retreatsanctuary.com.au and all associated sites (collectively, the “Site”) operated by Retreat Sanctuary Adornment (“we,” “us,” or “our”).
By accessing or using our Site, browsing our collections, or purchasing our fine jewelry, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, incorporated herein by reference. You confirm you are at least 18 years old and have the authority to enter this agreement.
Registration and Account Security
To access certain features or make a purchase, you may be required to create an account. You agree to provide accurate and current information and to keep your account credentials confidential. You are responsible for all activity under your account. Please notify us immediately if you suspect any unauthorized use.
Our Jewelry and Your Purchase
At Retreat Sanctuary Adornment, we celebrate every woman’s unique journey through carefully curated, solid gold and fine jewelry sourced from trusted artisans committed to quality and craftsmanship. Our pieces are designed to empower you and accompany you on your path of growth and self-expression.
Due to the exceptional value and craftsmanship of our jewelry, we do not accept returns or exchanges to protect against fraud and maintain the integrity of our collection. We appreciate your understanding.
All our jewelry is waterproof, reflecting the strength and resilience of the women we celebrate.
Orders and Payments
By placing an order, you represent that you have the legal capacity to enter into a contract. We accept payments via Paypal, Visa, Mastercard, and AMEX. You are responsible for any applicable taxes or fees related to your purchase.
Subscription or recurring purchase plans, if offered, will renew automatically unless canceled through your account settings before the renewal date. All fees are non-refundable once paid.
Use of the Site
You agree to use the Site only for lawful purpose aligned with these Terms. You will not attempt to disrupt, interfere with, or misuse the Site or our services.
Intellectual Property
All content, including logos, images, designs, and jewelry descriptions, is the intellectual property of Retreat Sanctuary Adornment or its licensors. You may only use content as expressly permitted. Unauthorized use may violate trademark and copyright laws.
Feedback and Reviews
We welcome your feedback and reviews as a way to grow our community of empowered women. By submitting a review, you grant us permission to use your content on our Site and marketing materials without compensation.
Accuracy of Information
We strive to display all product details accurately but cannot guarantee colors, availability, or product descriptions are error-free. We reserve the right to correct any errors or update information without prior notice.
Disclaimers and Limitations
While we curate quality jewelry designed to last, Retreat Sanctuary Adornment disclaims warranties regarding uninterrupted service or error-free operation of our Site. We are not liable for indirect or consequential damages resulting from your use of our Site or products.
Indemnification
You agree to indemnify and hold harmless Retreat Sanctuary Adornment and its team from any claims or damages arising from your misuse of the Site or violation of these Terms.
Dispute Resolution and Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
Changes to Terms
We may update these Terms from time to time to reflect our evolving mission and legal requirements. Continued use of the Site constitutes acceptance of such changes.
Thank you for choosing Retreat Sanctuary Adornment — jewelry that honors your strength, your story, and your shine.